Upgrade, downgrade & cancellation

Billing runs via Stripe — switching plans, cancelling and accessing invoices is fully self-service under Settings → Billing. Monthly and yearly billing are available.

Subscribing during the trial

Booking Basic does not shorten your ongoing Professional trial benefits. They remain until the displayed trial end; Basic applies afterwards. The booking date therefore does not immediately reduce your feature limits to Basic. Stripe Checkout shows the payment start date.

Upgrade — takes effect immediately

• The new plan applies right away; Stripe automatically prorates the period you’ve already paid for.
• Syncs paused due to trial end or limits resume automatically; locked providers become available instantly.
• A scheduled downgrade is cancelled by an upgrade.

Downgrade — takes effect at period end

• The smaller plan becomes active at the end of the current billing period; until then you keep the full scope.
• You can revoke the scheduled switch any time before the cutoff.
• If you then have more syncs or accounts than the new plan allows, the surplus ones are paused (not deleted).

Cancellation — takes effect at period end

• Cancellation also applies at period end — everything runs normally until then, and you can undo it any time (“Reactivate”).
• Afterwards the account switches to Free; syncs beyond the Free limit are paused, nothing is deleted.
• You can re-subscribe any time later — everything continues as configured.

Invoices & taxes

• Invoices are available as PDF under Settings → Billing.
• Stripe calculates VAT automatically for your country. For businesses: billing address and VAT ID can be entered at checkout.

Billing questions, special cases, consolidated invoices? Contact us.