# Export data & delete account

Both live under **Settings → Data** — no support ticket, no waiting.

## Exporting your data (Art. 20 GDPR)

The export downloads a **JSON archive** with all data Kalender Sync has stored about you:

- Account data (email, name, settings, plan)
- Connected calendar accounts and calendars (metadata like name and colour)
- Syncs with their configuration
- Sync mappings (which blockers belong to which source events — as IDs)

**Event contents are not included** — Kalender Sync doesn't store them permanently; they only pass through during sync ([more](https://docs.kalender-sync.de/en/privacy-it/security-overview/)).

## Deleting your account (Art. 17 GDPR)

:::caution[Active subscription? It gets cancelled too]
An active subscription is **cancelled immediately** as part of the deletion — the paid remaining term is forfeited, there is no refund. The deletion dialog clearly warns you beforehand.
:::

Deletion is **final** and happens immediately. The sequence:

1. An active subscription is **cancelled with Stripe first**. If that fails (e.g. a payment-provider outage), the deletion **aborts** and your account remains fully intact — simply try again. It can never happen that your account is gone while the subscription keeps running.
2. All syncs are ended — the **blockers Kalender Sync created in the target calendars are removed** (also on the receiving side). Your original events stay untouched.
3. **Access to your calendar accounts is revoked** (as far as the provider allows) and all stored credentials are deleted.
4. Account, connections, syncs, mappings, sessions — everything is deleted.

Before deletion, a short dialog asks for the reason — we read every answer.

## What can't be deleted

**Invoice data** of past payments remains stored with Stripe — legal retention requirements demand it. It contains no calendar data.

## Rather scale down first?

If only individual syncs bother you: [ending syncs](https://docs.kalender-sync.de/en/sharings/pause-end/) or [removing calendars](https://docs.kalender-sync.de/en/connect-calendar/disconnect/) works without deleting the account.